This page clearly explains what information you provide while using Jaya App, how it is collected, where it is stored, and how it is kept secure. We believe privacy is a right, not a privilege.
Jaya App (jayaapp.vu) is deeply committed to protecting the privacy of its users in Bangladesh. This Privacy Policy applies to our website, mobile application, and all related services.
By registering or using Jaya App's services, you are considered to have accepted the terms of this Privacy Policy. Please read the full policy carefully — especially the section on how your information is used.
Our commitment: We never sell your personal information. Your data is used solely for service improvement and legal obligations.
Jaya App collects various types of information in order to provide its services. A detailed breakdown is listed below:
| Data Type | Example | Purpose |
|---|---|---|
| Contact Information | Name, date of birth, national ID | KYC Verification |
| Contact Details | Mobile number, email address | Account Management |
| Financial Information | Payment methods, transaction history | Secure Payments |
| Device Information | IP address, browser, OS | Security |
| Usage Data | Game history, login times | Service Improvement |
We only collect information that is strictly necessary to provide our services. Collecting excessive or unnecessary data goes against Jaya App's policy.
Jaya App collects information in the following ways:
Please Note: Jaya App will never call or message you asking for your password, OTP, or payment PIN. Any such request should be treated as a fraud attempt.
Jaya App uses the information it collects for the following purposes:
We do not use your data for marketing without your consent. You can opt out of marketing communications at any time.
Jaya App follows industry-standard technologies and practices to keep your information secure:
However, no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
Jaya App uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.
You can disable cookies through your browser settings, though doing so may limit certain features.
As a Jaya App user, you have the following rights regarding your personal information:
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
In certain circumstances, you may request the deletion of your data.
You may restrict the use of your data for specific purposes.
You may request a copy of your data in a specific format.
You may object to the processing of certain types of your data.
Jaya App does not retain your data longer than necessary. The general policy is as follows:
Once the retention period expires, data is securely deleted or anonymized.
Jaya App's services are intended for users aged 18 and above only. We do not knowingly collect any information from minors.
If we detect an account belonging to a minor, it will be immediately closed and all associated data will be deleted.
Jaya App may update this Privacy Policy from time to time. Any changes will be reflected by an updated date at the top of the page. For significant changes, registered members will be notified directly.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
Contact: If you have any questions about our Privacy Policy, please reach out to our 24/7 support team. We are always ready to assist.
We follow industry best practices to ensure your data is protected at every level.
Every transaction and data exchange on your account is fully secured with 256-bit SSL encryption.
Identity verification prevents fraudulent accounts and helps keep all users safe.
Your information is never sold to third parties — that is our core commitment.
OTP verification at login and an additional security layer keep your account protected.
Independent third parties regularly audit our systems to identify vulnerabilities.
Our support team responds promptly to requests for data deletion or correction.